Frontline Excellence in Customer Service: Empowering Staff to Create Meaningful Campus Experiences

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Presented by:
Scott Schackmann

Credit Type:
CCP, LOI

Location:
Building 27, Room 2723

Date & Time:
October 23, 2026
3:00 — 4:00 p.m.

About:
This interactive session explores strategies and practices for maintaining and enhancing exceptional service for students, faculty, and staff. Building on PSC’s commitment to service excellence, the workshop equips participants with tools and insights to sustain and elevate the College’s service culture. Faculty, administrators, and staff will gain practical resources to contribute to PSC’s shared mission of delivering exceptional service.