Frontline Excellence in Customer Service

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Presented by:
Scott Schackmann, Department Head, General Studies

Credit Type:

LOI

Location:
Building 27, Room 2716

Date & Time:
October 24, 2025
12:30 — 1:30 p.m.

About:
In this interactive session, we'll explore the strategies and practices necessary to maintain and enhance the exceptional service standards we've set for our students, faculty, and staff. Building on the foundation of our commitment to service excellence, this workshop is designed to empower participants with the tools and insights needed to sustain and further elevate our service culture. Whether you're a faculty member, administrator, or staff member, this workshop offers valuable insights and resources to help you contribute to our shared mission of delivering exceptional service here at PSC.